Last Update: April 13th, 2020

INTRODUCTION

TOKYO MEDICAL AND SURGICAL CLINIC (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tmsc.jp, including our mobile website, (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information that you voluntarily give to us when you choose to participate in various activities related to the Site. You are under no obligation to provide us with personal information of any kind. However, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system and your access times.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase services from our Site. We do not store any financial information that we collect. All financial information is stored by our payment processor, Stripe and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

 

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth and efficient experience. Specifically, we may use information collected about you via the Site to:

  • Compile anonymous statistical data and analysis for use internally.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information to you.
  • Email you regarding your order.
  • Fulfil and manage purchases, orders, payments, and other transactions related to the Site.
  • Increase the efficiency and operation of the Site.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

 

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, email delivery, hosting services, product delivery.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including external services that are not affiliated with us. Once you have used these links to leave the Site any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:
Tokyo Medical and Surgical Clinic
32 Shiba koen Building 2F
3-4-30 Shiba-koen
Minato-ku
Tokyo